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Toronto Pearson International Airport – Terminal 1

Design Requirements

The Greater Toronto Airports Authority wanted to integrate accessibility standards into the earliest stages of the design process at Terminal 1 of Toronto Pearson International Airport. In partnership with CNIB, Entro’s mandate was to create clear and comprehensive navigational paths, ensuring people would choose their routes with confidence while not being overloaded with extraneous visual information. The objective was to use standardized terms and very specific orientation, so that when people arrived at decision points, the correct path would be clear. The program needed to be user-friendly across all languages and also assist infrequent travellers.

In the check-in area, the main pylons serve as landmarks and are designed for maximum visibility; each is topped with a distinctive graphic treatment.
In the check-in area, the main pylons serve as landmarks and are designed for maximum visibility; each is topped with a distinctive graphic treatment.

Design Solution

The team of Entro and Pentagram designed and implemented a comprehensive signage and wayfinding program for the new Terminal 1. The program created a new culture for the airport, utilizing iconic graphic elements and forms that directly link to the bold architecture of the terminal. The program has been recognized worldwide with numerous awards.

Pearson Airport, Terminal 1, overhead signs
Overhead signs feature english on the convex surface and French on the flat, with standardized colour coding – yellow for outbound and green for inbound.

Credits

Design Firm

Entro Communications (with Pentagram)

Designer

Wayne Mccutcheon RGD

Client

The Greater Toronto Airports Authority